Privacy Policy
This Privacy Policy describes how HNY+ (“we,” “us,” and “our”) collects, uses, discloses, and processes your Personal Information when you visit or make a purchase from any application, website, social media account, or other resource we own or operate (collectively, the “Site”).
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@hnyplus.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information.” See below for what we collect and why:
Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: browser version, IP address, time zone, cookie information, what products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: to provide products or services, process payment, arrange shipping, provide invoices/order confirmations, communicate with you, screen orders for risk/fraud, and provide product/service updates or offers (if opted in).
Source of collection: collected directly from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, billing/shipping address, payment info (including credit card numbers), email, and phone number.
Customer Support Information
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Shopify.
Personal Information collected: name, contact details, order details.
Sharing Personal Information
We share your Personal Information with service providers to help provide our services and fulfill contracts with you. For example:
We use Shopify to power our online store. Read more about how Shopify uses Personal Information here: Shopify Privacy Policy.
We may share your Personal Information to comply with laws, respond to lawful requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to deliver targeted ads and marketing communications we believe may interest you. For example:
Google Analytics helps us understand how customers use our Site. Read more here: Google Privacy Policy or opt out here.
Shopify Audiences allows us to advertise across partner websites by sharing limited purchase data with Shopify.
For more info on targeted advertising, visit the NAI educational page.
You can opt out of targeted advertising:
Or via the DAA opt-out portal
Third Party Pixels and Cookies
When you visit our site, log in, register, or open emails, cookies, ad beacons, and similar technologies may be used by us or our partners to associate these activities with your information (including your email). These may be used for marketing or communication. You can opt out of this tracking at Retention.com Opt Out.
Using Personal Information
We use your Personal Information to provide services to you, including:
Offering products for sale
Processing payments
Shipping and fulfilling your orders
Communicating about products, services, or offers
Your Rights
GDPR (EU/EEA Residents)
If you are a resident of the EU/EEA, you have the right to access, correct, update, or delete your Personal Information. You may also request data portability or object to processing.
CCPA (California Residents)
If you are a resident of California, you have the right to:
Access the Personal Information we hold about you (“Right to Know”)
Request deletion of your data
Opt out of the sale of your data
Request corrections or updates
To exercise these rights, contact us at support@hnyplus.com. If you want to designate an authorized agent to act on your behalf, email us directly.